Last Updated: 2025
By accessing our website or making a purchase from Sutaree, you agree to the following Terms & Conditions.
Please read them carefully before placing an order.
Sutaree is a trading name of BAKEOLOGY BY Z&E LTD, a company registered in England and Wales.
All transactions are subject to UK consumer protection laws.
2. Products
• Most items sold by Sutaree are handmade, so slight variations in colour, texture, or size may occur.
• One item, the Magic Towel, is ready-made and not handmade.
• Product photos are illustrative, and colours may vary depending on screens or lighting.
• We aim to ensure all product descriptions are accurate, but minor differences may exist.
3. Prices & Payments
• All prices are listed in GBP (£) and include applicable UK taxes (unless stated otherwise).
• Prices may change at any time without prior notice.
• Payments are processed securely through trusted third-party providers (e.g., Stripe, PayPal).
• Payment details are encrypted and never stored on our servers.
4. Order Confirmation
Your order is confirmed once:
• Payment has been successfully processed, and
• You receive an order confirmation email.
We reserve the right to cancel or refuse any order in cases of:
• Stock unavailability
• Payment failure
• Suspected fraud or misuse
• Incorrect or incomplete customer information
5. Shipping & Delivery
• We ship within the United Kingdom and internationally.
• Delivery times vary depending on your location and courier services.
• International customers are responsible for customs duties, taxes, or import fees.
• Once dispatched, Sutaree is not responsible for courier delays or events beyond our control.
6. Returns & Refunds
Our Returns and Refund Policy is outlined separately.
Please visit our Returns Policy page for full details, including eligibility, timeframes, and instructions for returning items.
7. Intellectual Property
All designs, photos, logos, branding, text, and content on this website are the intellectual property of BAKEOLOGY BY Z&E LTD, trading as Sutaree.
Reproduction, distribution, or commercial use without written permission is strictly prohibited.
8. Limitation of Liability
To the maximum extent permitted under UK law, Sutaree (BAKEOLOGY BY Z&E LTD) shall not be liable for:
• Delivery delays or courier issues
• Incorrect shipping details provided by the customer
• Damage, loss, or misuse of products after delivery
• Any indirect, incidental, or consequential loss arising from use of our products or website
Your statutory consumer rights under UK law remain unaffected.
9. Privacy
Your personal data is handled responsibly and in accordance with our Privacy Policy.
Sutaree complies fully with the UK GDPR and the Data Protection Act 2018.
10. Complaints & Disputes
We aim to resolve any issues quickly and fairly.
If you have a complaint, please contact us first at contact@sutaree.co.uk.
If we cannot resolve the issue, you have the right to bring the matter before the courts of England and Wales, which have exclusive jurisdiction over these Terms.
11. Governing Law
These Terms & Conditions and all transactions with Sutaree are governed by the laws of England and Wales.
By using our website, you agree that any disputes will be resolved under UK jurisdiction.
Email: contact@sutaree.co.uk
Phone: +44 7488 363660
Address: 1 Dimsdale Walk, London E13 0LW, United Kingdom
Registered Company: BAKEOLOGY BY Z&E LTD
Company No.: 16672455 (Registered in England & Wales)
in the United Kingdom. 
End of Terms & Conditions